Three years later, we still choose Visiwise — and that speaks for itself.
Meet VETANCO S.A.
A leading multinational veterinary laboratory specializing in animal health and production innovation since 1987. Through cutting-edge biotechnology and a world-class technical team, we support producers in over 40 countries, transforming scientific expertise into secure solutions for global food safety.
🏢 Customer: Vetanco S.A. — veterinary pharmaceutical laboratory, Argentina 👨 Contact: Alejandro Delosanto, Head of Planning 🔒 Challenge: Manual tracking, fragmented data, slow decisions 🔑 Solution: Visiwise container tracking platform 🗓️ Relationship: 3+ years
Overview
Alejandro Delosanto, Head of Planning at Vetanco, a veterinary laboratory in Argentina, was looking for a way to improve visibility and decision-making across their operations. Like many growing teams, they needed a solution that was easy to adopt while delivering immediate value.
The Challenge
Before adopting Visiwise, the team faced typical operational challenges:
- Limited visibility across shipments
- Time-consuming manual tracking
- Delays in decision-making due to fragmented data
For a planning team, these inefficiencies directly impacted speed and accuracy.
The Solution
Three years ago, Vetanco decided to implement Visiwise, a container tracking platform that automatically tracks shipments across 45+ ocean carriers and replaces manual portal checks and spreadsheet updates.
From the start, the platform stood out for its simplicity and usability. The team was able to onboard quickly without a steep learning curve, allowing them to integrate Visiwise into their workflow almost immediately.
The Results
The impact was both fast and long-lasting:
- Faster adoption
The team quickly became comfortable using the platform without extensive training. - Immediate results
Improvements were visible early on, helping the team gain confidence in the tool. - Better decision-making
With access to reliable, structured data, the team could make decisions faster and with greater accuracy. - Increased efficiency
Less time spent gathering information meant more time focused on planning and execution.
“The data Visiwise provides allows us to make better decisions, with more information and in less time.” Alejandro Delosanto, Head of Planning at Vetanco
Beyond the Product
One of the most important differentiators for Vetanco has been the support behind the platform.
Visiwise’s team consistently provided fast and reliable responses, ensuring that any issue was resolved without disrupting operations.
“We always received immediate support whenever we needed it. In day-to-day operations, that makes a big difference.” Alejandro Delosanto, Head of Planning at Vetanco
Long-Term Value
Three years later, Vetanco continues to rely on Visiwise as a core part of its operations. The continued partnership reflects both the platform’s value and the trust built over time.
“Three years later, we still choose Visiwise — and that speaks for itself.” Alejandro Delosanto, Head of Planning at Vetanco
Conclusion
For Vetanco, Visiwise delivered more than just visibility. It enabled faster, smarter decision-making while providing the support needed to operate with confidence.
You can read about another Pharmaceutical company, Leo-Pharma that has been using Visiwise container tracking solutions to have visibility and control over their ocean shipments here.
Alejandro Delosanto
From the very beginning, the platform was intuitive, easy to adopt, and we started seeing results quickly.
The data Visiwise provides allows us to make better decisions, with more information and in less time.
Frequently Asked Questions
How long did it take to see results with Visiwise?
Results were visible quickly after implementation. The team began seeing improvements early on due to the platform’s ease of use and fast adoption.
Was it difficult for the team to learn and use Visiwise?
No. The platform was intuitive from the start, and the team did not experience a steep learning curve, making adoption smooth.
What was the biggest benefit of using Visiwise?
The biggest benefit was improved decision-making. Access to reliable data allowed the team to make faster and more informed decisions.
How important was customer support in the experience?
Very important. The Visiwise team consistently provided quick and reliable support, which helped maintain smooth day-to-day operations.
Is Visiwise used in pharmaceutical or life sciences logistics?
Yes — Visiwise can absolutely be used in pharmaceutical / life sciences logistics, even though it’s not positioned as a pharma-only solution. Modern pharma logistics relies on real-time visibility to prevent losses and ensure compliance.
Visiwise provides:
- Live shipment tracking
- Proactive alerts
- Centralized data
These are exactly the capabilities pharma companies use to:
- Avoid temperature excursions
- Prevent delays
- Protect product integrity