Your success is our success
We're dedicated to seeing you thrive
Essential
A cost-effective entry point for tracking containers and ETAs.
Professional
The central visibility hub for your logistics and supply chain team.
User seats: 3 included
Auto-update shipments 2 times per day
Port & Terminal Tracking (Add-on)
Rail Tracking (Add-on)'%20stroke='white'%20stroke-width='2'/%3e%3ccircle%20cx='44.3335'%20cy='12.5'%20r='11'%20fill='%23F4F4F5'/%3e%3ccircle%20cx='44.3335'%20cy='12.5'%20r='11'%20fill='url(%23pattern1_1031_1422)'/%3e%3ccircle%20cx='44.3335'%20cy='12.5'%20r='11'%20stroke='white'%20stroke-width='2'/%3e%3cdefs%3e%3cpattern%20id='pattern0_1031_1422'%20patternContentUnits='objectBoundingBox'%20width='1'%20height='1'%3e%3cuse%20xlink:href='%23image0_1031_1422'%20transform='scale(0.015625)'/%3e%3c/pattern%3e%3cpattern%20id='pattern1_1031_1422'%20patternContentUnits='objectBoundingBox'%20width='1'%20height='1'%3e%3cuse%20xlink:href='%23image1_1031_1422'%20transform='translate(0.0627247%200.0824614)%20scale(0.0132674)'/%3e%3c/pattern%3e%3cimage%20id='image0_1031_1422'%20width='64'%20height='64'%20xlink:href='data:image/png;base64,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'/%3e%3cimage%20id='image1_1031_1422'%20width='64'%20height='64'%20xlink:href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAEAAAABACAMAAACdt4HsAAAAJFBMVEVHcEzsHyfsHyfsHyfsHyfsHyfsHyfsHyfsHyfsHyfsHyfsHyepzKTWAAAAC3RSTlMAx6uJ9NsJbB07U2/4Nl4AAAD2SURBVFiF7ZTdEsQQDEYRf+X933cRVImdqdm7zbnaVr5TbBCCYRiG+TE2qBVfBy9QcK0Zl0qglZhIgAIvy4Pxs0Clt7LmqXgVWP30UQJL5zFhpmdKAHlUmwXfJ4cWYzeCvEi9LLHuVE5ezfNFoOg8CvpM5F4gqXQT5KmHYhi/81KAvyLcQ28FuNfRnQtKIsZwLhDYk62rDwS1q/y5wBZD7ZkTgfDlZOhzgfB3S54JhpaczoIl86XqOdZb0nQB9pgmWU5AKzd6aMx+Z9DM1xncQ35c1w4QM93Qu5K+ExG35NMq8N8Mw6sANI7eXJvqw2bfGYZh/pgPDKQW3WoJGzYAAAAASUVORK5CYII='/%3e%3c/defs%3e%3c/svg%3e)
Export data to Excel/CSV
Track by Excel/CSV
Custom fields and tags
Add-on: API & Integration
Automated tracking and real-time data exchange.
Add-on: Sharing & Customer Portal
A premium branded tracking experience for your clients.
Compare Plans and Features
Track and Trace
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Track by Container, MBL, Booking number | ||||||
Enriched Shipping Line Data | ||||||
Vessel Tracking (AIS Data) | ||||||
Track by Vessel Name or IMO | ||||||
Shipping Line Auto-Detection | ||||||
Port and Terminal Tracking | (Add-on) | |||||
Rail Tracking (North America) | (Add-on) |
Tracking Methods
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Track from Dashboard | ||||||
Upload Excel File | ||||||
Track by API | ||||||
Email Excel File | ||||||
Integration with ERP/TMS |
Visibility and Control
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
List view | ||||||
Table view | ||||||
Map view | ||||||
Shipment Views (Reports) | ||||||
Customized Shipment Views | ||||||
Shipment Schedule History | ||||||
Custom Fields | ||||||
Tags |
Automation
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Auto-update | ||||||
Auto-archive | ||||||
Scheduled-Export |
Integration and Data Access
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
API | ||||||
Export to Excel | ||||||
ERP/TMS Integration | ||||||
Customized Integration |
Alerting and Notifications
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Notification on shipment changes | ||||||
Notification preferences | ||||||
Notify additional recipients |
Collaboration
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Multiple user access | Individual | Multiple users | Multiple users | |||
Access control and user roles | ||||||
Shipment assignees | ||||||
Conversation on shipments | ||||||
Share shipments individually |
Document Management
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Private cloud storage per shipment | ||||||
Shared cloud storage between members | ||||||
Managing permissions on files |
Analytics
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Shipping lines performance | Soon | Soon | Soon | |||
Transit time insight | Soon | Soon | Soon | |||
Custom KPI | Soon | Soon |
Customization
| Features | Ess | Essential | Pro | Professional | Ent | Enterprise |
|---|---|---|---|---|---|---|
Branded Dashboard (Logo, Color) | ||||||
Visiwise Dashboard on your domain | ||||||
Custom development |
FAQ about Plans
Can't find the answer here? Contact support
How do you count the number of containers I track in my plan?
A container is only counted the first time it is successfully tracked. Even if you track, update, or manage it for several months, it is only counted once during the billing cycle in which it was initially tracked successfully.
Can I carry over unused container tracking credits I didn't use to the next billing cycle?
Unused container tracking credits do not roll over to the next billing cycle. Each billing period provides you with a fresh set of tracking credits. However, our plans are flexible — you can start with a lower tier and only pay for extra containers if you exceed your plan's credits, ensuring you pay only for what you use.
What if I exceed the container tracking limit in my plan?
If you exceed your plan's limit before the renewal date, you can either upgrade to a higher tier (our system will automatically handle the proration for a seamless transition) or purchase additional container credits for the current billing cycle.
How much do additional containers cost if I don't upgrade to a higher tier?
The cost depends on your plan and the number of containers included in it (tier). You can find the price for additional containers listed on the pricing page when selecting the number of containers for your plan. If you're already a customer, check the Settings → Billing section in your account for details.
What payment methods do you accept?
We accept all major credit and debit cards for both monthly and yearly subscriptions, processed securely through our Stripe payment gateway. Wire transfers are also accepted, but only for yearly subscription plans.
Do failed container trackings count towards my usage?
No, only successfully tracked containers are counted. Failed tracking attempts will not affect your tracking limits.
Can I try Visiwise before committing to a plan?
Absolutely! You can explore all the premium features of our Professional plan with a 14-day free trial—no credit card required.
Still have questions?
We're here to help! Reach out to us anytime via our online chat or email us at [email protected]—our team will get back to you promptly.